My first impression of Innova was one of professionalism and a great understanding of End of Life care. From trialling beds, mattresses and rise recline chairs to purchasing and customer care, they are always on hand to give advice and information. They took the time to talk to our clinical staff to really understand our requirements. Not once did we feel pressured into purchasing.
We have since purchased beds, mattresses and rise recline chairs and have been extremely pleased with the fluidity and professionalism of the service.