Meet the Team
Tom Hulbert
MANAGING DIRECTOR
As Managing Director of Innova, Tom oversees practically everything that we do. With an unrivalled passion for providing efficient and effective healthcare equipment, he ensures that our company maintains its vision of becoming the UK’s fastest-growing care equipment organisation every year. We believe in creating world-leading care and Tom is the driving force behind that.
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Fact: You might not think it these days, but Tom used to be an avid runner. He now prefers evenings of relaxation.
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Bob Oliver
COMMERCIAL DIRECTOR
Bob heads up the R&D and product development for Innova’s future.
He works with architects, specifiers, contractors, and other parties to build cutting-edge, functional, and world-leading care environments. His knowledge and passion have seen him work on some of the largest patient hoisting projects in the UK’s history.
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Joe Hulbert
SALES DIRECTOR
Joe oversees the sales team, ensuring all reps have the latest industry and product knowledge, making sure all clients are fully satisfied.
His clear planning and leadership keeps everyone on track and on target!
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BBQ King: One of Joe’s great passions in life is his BBQ. He’s a lean, mean, grilling machine and cooks a Michelin Star worthy steak!
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Daniel Devenish
SENIOR PROJECT CONSULTANT
Dan works with architects, specifiers, contractors and other parties to build cutting-edge, functional and world-leading care environments.
Dan is focussed and passionate about maintaining and growing client relationships and being the go-to person for hydrotherapy pools and patient hosts.
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Also: Dan never used to enjoy running, until the first lockdown; now he can run over 10km every week!
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Clive Oliver
KEY ACCOUNT MANAGER
Clive works alongside the NHS and Private Hospital Healthcare providers, supporting these companies in their goal to provide better healthcare for those in need.
Delivering a wide variety of projects from ward furniture upgrades to large bed replacement roll-out programs to asset management and tracking projects.
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Interests: When Clive isn’t delivering the innovative, can-do attitude of Innova, he has a passion for the outdoors. Getting out and walking whenever he can – he’s even been known to try his hand at power kiting in the past!
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Ramsey Hulbert
HOME TEAM SPECIALIST EQUIPMENT ADVISOR
Ramsey’s eye for detail and creativity make him an excellent person to have on your team when it comes to case management and litigation work.
He’ll go one step beyond to create a perfect homely environment that offers complete accessibility and safety to the client, and if he can’t find the perfect product, he’ll probably create it instead! Ramsey looks after Scotland and the North, so be sure to look out for him!
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Did you know: Ramsey’s a natural when it comes to DIY, which is very handy for modifying power chairs and other items to suit the client’s needs!
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Jason Fulcher
HOME TEAM SPECIALIST EQUIPMENT ADVISOR
Never one to shy away from a challenge, Jason is determined to find the perfect solution for any problem.
He’s positive, proactive, and passionate – which means he fits in perfectly with the Innova team! Jason works with clients, case managers, and independent occupational therapists all around the South to help prescribe the best equipment for home adaptations.
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Fun Fact: Nothing is ever too much of a challenge for Jason; he once drove through the River Nidd just to prove that he could!
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Cory Keir
SENIOR PROJECT MANAGER
Cory works in the project management department helping deliver projects with a keen eye for detail and making sure the customer has the best handover experience possible.
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Interests: Motorbikes and pubs. He’d love to find a way to enjoy them both at the same time!
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Megan Harrison
PA/SALES SUPPORT
Megan has the challenge of providing PA and sales support to Ramsey and Jason. With both of them having busy schedules, Megan never has the opportunity to get bored!
Whilst she can sometimes be found with her head in her hands despairing at the number of tasks coming in (especially on a Friday) her team can always rely on her to get the job done.
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Down Time: Megan likes nothing more than a comfy sofa, background music, a roaring fire and a glass of wine (or 2) while she devours a good book.
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Ashley Elliott
PROJECT MANAGER
Ashley ensures that all projects are running on time and to budget. Our projects can be anything from large hospitals to peoples homes, so gathering all the information so everyone involved is informed and happy. Ashley says its a good feeling knowing that the equipment we’re installing is having a positive impact on a person’s life.
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Seasoned Pro: When Ashley isn’t in the office, music and football take up a lot of his free time. In the last 25 years, Ashley has written, recorded and performed with numerous bands and artists!
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Lucas Wilkinson
PROJECT MANAGER
Driven by results, Lucas focuses on guiding projects through to completion successfully. Throughout the projects lifecycle, his leading objective is to present the end-user with an outstanding experience. A key aspect of the role he enjoys is that every project is different, offering new changes and lessons to learn.
Using his previous experience within the live entertainment, creative & cultural industry, he draws attention to guarantee the aesthetics presented in the projects final delivery as of high quality. This offers our clients and users systems that suit both a domestic & commercial setting.
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Fun fact; Before joining Innova, Lucas has taken part in the design & construction of several large scale world tours and music festivals. Working with artists such as; Dua Lipa, Aerosmith, Madness & Tash Sultana|
James Witham
Divisional Manager – Hydrotherapy Pools
James has experience in project managing for large scale contracts in Education, Healthcare and the Commercial sector. He joined Innova to assist in the project management of the growing hydrotherapy pool sector. By using his background knowledge in construction, engineering and project management, James ensures all equipment is coordinated into the build in a timely and organised manner.
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Also: James likes to spend his free time sailing at Yorkshire Dales sailing club, and sea fishing on the east coast! If he isn’t fishing he is assisting his family in caring for their growing collection of pets. So far they have two dogs four guinea pigs, one hamster and a bearded dragon!
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Almanzo Hulbert
HOSPICE CONSULTANT
Almanzo works with Hospices and interior designers to build world leading care environments – from pressure care mattresses and beds through to loose and fitted furniture etc… Get in touch if there is a Hospice new build or refurbishment!
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Did you know: Almanzo used to be an avid fan of sports – from athletics to football. Now an evening with a drink and a takeaway seems more appealing.
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Fraser Tennent
Fraser works with interior designers and care home managers supplying and installing luxury ‘hotel like’ FF&E – in addition to all the specialist equipment we offer.
He’s passionate about our customers and good design and is not the quietest person when he’s in the office..
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Interesting facts: He’s trying to learn Swedish and worked in the fashion industry for over a decade before joining us.
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Derek Oliver
CHANGING PLACES MANAGER
Derek heads up the fast-growing Innova Changing Places division, working with and supporting Architects, Specifiers, Clients and Contractors in designing and delivering fully compliant, safe and comfortable Changing Places facilities. Knowing that we are playing a part in broadening the opportunity for Disabled Persons to be able to travel and attend venues in the confidence that there are facilities to attend to their needs in dignity within a dedicated environment, is a rewarding and motivating experience.
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Did you know: Derek enjoys being outdoors with his family, especially in the Dales. He has even done the Yorkshire 3 Peaks Challenge!
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Warwick Oliver
CHANGING PLACE CONSULTANT
Warwick’s full of energy and happy to help with anything. He works with clients, architects and contractors to build world leading care environments in public places.
Warwick can do anything he turns his hand to and is passionate about delivering the best customer service possible – which means he fits in perfectly with the Innova team!
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Watch Out: Warwick once represented the North of England for the javelin, throwing an impressive 44.60 metres!
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Mansoor Ahmed
FINANCE MANAGER
For the last 12 years, Mansoor has done all things ‘Projects accounting’. At Innova, he handles everything from transactional processing to budgeting, forecasting, cash flow forecasting and reporting the monthly business performance into the board of directors. Mansoor oversees our finance department to ensure it’s all running smoothly. He even has letters after his name as a member of CIMA!
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Did you know: Mansoor is originally from a quiet town in central Scotland, but now his spare time is spent occupying his young family.
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Fran Jones
ACCOUNTS ASSISTANT
Fran works in the accounts team.
She looks after the Purchase Ledger, Bank Reconciliation and anything else the finance team sends her way!
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Watch Out: In her spare time, Fran enjoys clay pigeon shooting & playing a lot of darts!
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Dan Carver
PROCUREMENT MANAGER
Dan heads up the Procurement Department here at Innova.
Working closely with our supply partners and providing internal support to the team to ensure the company can deliver the best possible result for our clients!
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Interests: Dan is a very keen golfer – most weekends will be spent on the golf course. He looks forward to teaching his young son & daughter the joys of the ‘beautiful game’.
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Michael Wood
MARKETING EXECUTIVE
Michael creates content for our website and for all of our social media channels, including blogs, case studies and promotional videos.
When he isn’t putting together new and innovative bits of content, he is looking at ways to raise brand awareness and help Innova grow on all their digital platforms.
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Did You Know: Before joining the marketing team, Michael used to be a broadcast journalist, covering various sports for TV and radio stations in Yorkshire
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Joe Clark
LEAD SERVICE ENGINEER
Joe travels all over the country for us servicing and maintaining our clients’ equipment to make sure it’s in tip-top working condition. And when he’s not out on the road, he’s back in the office filing his service reports and enjoying a good cup of tea. He’s great to have around and is always happy to help out in the warehouse!
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Did You Know: Joe loves rugby league and supports his hometown football team – Hull City!
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Gary Robson
SERVICE MANAGER
Gary heads up our Customer Services department and liaises with clients all over the country. His polite, can-do attitude makes him a delight to deal with. Gary’s always happy to help with whatever problem no matter what department it’s in. And miraculously, he still manages to find time to do the office tea-run even when he’s busy!
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Rozena Harmer
OPERATIONS TEAM LEADER
Rozena is kept very busy answering customer enquiries, solving customer problems, taking orders, service bookings, raising sales orders and purchase orders…You understand she has a lot to do!
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Jared Ellis
LEAD GENERATION
Jared works alongside Derek & Warwick on the Changing Places Team, assisting with the business development for the department.
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Keen Foodie: Jared will travel far and wide for a donner kebab. He once travelled 93.5 miles just to reach his favourite kebab shop!
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Chetwyn Devenish
MARKETING & NEW BUSINESS EXECUTIVE
Chetwyn works alongside Jenny and Michael in the marketing department from content creation to working on campaigns whilst supporting the sales team with any additional material they require to make customers lives easier.
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Chetwyn is very competitive and enjoys a range of sports including football, squash and cricket.|
Darcie Michel
EXECUTIVE ASSISTANT
Darcie is an Executive Assistant for Tom, Bob and Joe.
Her role involves helping keep systems streamlined for the Directors from scheduling meetings, keeping tabs on emails and making cups of tea and coffee on demand!
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Fun Fact: Darcie’s two main interests outside of work are cooking and kick boxing! She also enjoys outdoor activities (weather permitting!)
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Denver Carruth
BUSINESS DEVELOPMENT
Denver splits his time between supporting the projects and the changing places team with business development.
His role involves reaching out to new customers and assisting with any enquiries customers may have about our products.
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Denver is a keen football fan and enjoys having a kick about with his mates in his spare time.|
Jim Gilbert
HEAD OF OPERATIONS & PROJECT DELIVERY
Utilising his experience gained over more years than he cares to remember, in both the construction and fit out industry, at various senior levels, to manage and support the project delivery team in ensuring the customer experience exceeds expectations.
Assist and contribute to the business realising its aspirations whilst ensuring a safe working environment for both staff and customers using a culture of continuous improvement and engagement. Further develop the already highly skilled team of managers and installers to provide a national installation service to a class leading standard and generally developing the operation elements of the business to support that level of service.
Jim is a big rugby fan, he enjoys both codes. He also enjoys cooking and eating of food, sometimes too much of the latter (his words!), along with the entertainment required to enjoy both.Ellen Jones
PROJECT ADMINISTRATOR
Known as the Projects right hand woman one of Ellen’s many responsibilities is to look after the paperwork and handovers for the projects team, as well as, taking care of the fitters schedules.
She also takes care of ordering loose furnishings and raising purchase orders for works & deliveries.
Did you know?
In her downtime Ellen enjoys gaming, reading and a really good F1 race weekend!