Servicing and Maintenance for Care Environments

The Critical Importance of Servicing and Maintenance in Care Environments

Specialist care equipment plays a vital role in supporting safety, dignity and independence across healthcare, care and domestic environments. From ceiling hoists and profiling beds to hydrotherapy systems and specialist bathing equipment, these assets are relied upon daily. Without regular servicing and inspection, even high-quality equipment can become unsafe, unreliable or non-compliant.

Innova Care Concepts provides comprehensive servicing and maintenance solutions designed to protect users, carers and organisations while maximising equipment lifespan.

Meeting Legal and Regulatory Responsibilities

LOLER Inspections and Compliance

Many items of care equipment fall under the Lifting Operations and Lifting Equipment Regulations (LOLER). These regulations require regular inspection to ensure equipment remains safe for use.

Innova delivers professional LOLER inspections carried out by trained, experienced engineers. These inspections identify wear, faults or potential risks early, helping organisations meet their legal responsibilities and avoid unexpected failures.

Tailored Maintenance Solutions for Different Sectors

Every environment has different demands. A hospital ward, for example, may use hoisting equipment continuously, while a domestic setting may require a different inspection schedule.

Sectors Supported by Innova

Innova provides servicing and maintenance for:

• Hospitals and NHS trusts
• Care homes and hospices
• Rehabilitation and therapy centres
• Specialist education and SEN environments
• Domestic homes

Maintenance plans are tailored to usage levels, operational needs and risk profiles, ensuring the right balance between safety and efficiency.

Nationwide Coverage and Technical Expertise

Innova’s service engineers operate nationwide and are trained to maintain equipment supplied by Innova as well as other manufacturers. This allows organisations to consolidate servicing under one trusted provider, simplifying asset management and improving consistency.

Engineers are equipped with specialist knowledge and parts, enabling efficient servicing and faster resolution of issues.

A Proactive, Preventative Approach to Equipment Care

Rather than waiting for equipment to fail, Innova focuses on planned, preventative maintenance. Regular servicing helps identify minor issues before they escalate, reducing downtime and avoiding costly emergency repairs.

This proactive approach ensures equipment remains reliable and safe, supporting continuity of care and peace of mind for staff and families.

Peace of Mind for Care Providers and Families

Reliable equipment is essential to high-quality care. Whether in a busy clinical environment or a private home, Innova’s servicing and maintenance solutions provide confidence that equipment is safe, compliant and dependable – every day.