Major Works & Specialist Healthcare Environments

We design and deliver complex healthcare and specialist environments through a coordinated, multi-system approach. Supporting contractors, NHS Trusts, and design teams, we integrate specialist equipment packages into one solution that reduces risk, ensures compliance, and protects programme delivery.

The Challenge

Delivering Complex Healthcare Environments Without Risk

Major healthcare and specialist projects involve multiple stakeholders, strict compliance requirements, and highly coordinated environments where specialist systems must work together seamlessly.

From hospitals and hospices to neuro care and specialist education facilities, projects often include hoisting, hygiene, hydrotherapy, and accessibility systems that must integrate within the wider build.

For contractors and design teams, managing multiple specialist suppliers increases the risk of design clashes, programme delays, and unclear responsibility across packages. Compliance with HBN and HTN standards adds further complexity, requiring careful coordination from early design through to installation and handover.

Without a structured and integrated approach, projects can face inefficiencies on site, increased RFIs, and challenges in achieving compliant, fully functional environments.
The Solution

A Single Partner for Coordinated Specialist Packages

We simplify major works projects by delivering multiple specialist systems as one coordinated solution.

By consolidating equipment packages under a single provider, we reduce interfaces between suppliers and ensure systems are designed, specified, and installed to work together in practice. This approach supports smoother coordination with contractors and consultants, improves buildability, and reduces risk throughout the project lifecycle.

Our experience across healthcare, care, and specialist environments ensures that every solution aligns with HBN, HTN, and project-specific requirements, delivering environments that are compliant, practical, and ready for use.
01

Reduced Coordination Risk

One provider managing multiple specialist systems, reducing interfaces and simplifying delivery.

02

HBN & HTN Aligned Solutions

Design and delivery aligned with healthcare guidance and compliance requirements.

03

Integrated Design & Buildability

Coordinated layouts and technical input to ensure systems fit and function within the wider scheme.

04

Programme Certainty

Structured installation that supports contractor sequencing and minimises disruption on site.

How We Work

A Structured Approach to Major Works Delivery

Our process is designed to support complex, contractor-led projects, ensuring clarity, coordination, and reliable delivery from concept through to completion.

Understand

We work with contractors, consultants, and stakeholders to define project requirements, user needs, and compliance standards.

Design

We develop coordinated design information, layouts, and specifications aligned with HBN, HTN, and project requirements.

Deliver

Our in-house teams install with precision, coordinating multiple systems to support programme delivery and minimise site complexity.

Support

We provide ongoing servicing, maintenance, and support to ensure long-term performance and reliability.

Proven at Scale

Delivered Across Major Healthcare Projects

We have delivered coordinated specialist systems across large-scale healthcare and care environments, supporting contractors and clients to achieve compliant, fully integrated outcomes.

Major Works Palliative Care

Major Works Refurbishment for London Hospice
Acute Care

353 Ceiling Track Hoists With Curtain Hoppers Installed At Midland Met Hospital
Specialist Systems We Deliver

Integrated Equipment Packages for Major Projects

We deliver a wide range of specialist systems as part of coordinated equipment packages, ensuring each element integrates effectively within complex healthcare and care environments.

Ceiling Hoist Systems

Comprehensive hoisting solutions designed for safe, efficient patient transfers across single and multi-room environments. Systems are integrated within the building layout to support clinical use and reduce manual handling risk.

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Hygiene & Bathing Systems

Specialist hygiene equipment including assisted baths, wash/dry toilets, and changing solutions designed to support safe, dignified personal care in healthcare environments.

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Hydro Pool Water

Hydrotherapy Pools

Bespoke hydrotherapy pool design and installation, supporting rehabilitation, therapy, and mobility within hospitals, care facilities, and specialist education settings.

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Changing Places Toilet at the Royal Edinburgh Military Tattoo

Changing Places Facilities

Fully compliant Changing Places environments integrated within healthcare and public-facing facilities, supporting accessibility for individuals with complex needs.

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Ablestay accessible kitchen cooker hob

Accessible Kitchens

Specialist kitchen environments designed for rehabilitation, independent living training, and therapy use within care and education settings.

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Care Beds & Mattresses

Durable, high-quality bed systems designed to support patient comfort, safety, and clinical requirements across healthcare environments.

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Testimonials

What Our Clients Say

Having been on the journey of planning a ward refurbishment since early in 2020 it is unbelievable that we are now starting building works to realise the vision.

I have personally found working with Innova and in particular Tony, Graham, Bob, Joe and also Jane the architect inspiring. I have found them to be professional, considerate, thoughtful and kind at all steps in a journey that, on occasion, has had its bumps.
At the initial meeting with Innova earlier in the year, ahead of deciding not to go out to tender they were asked if they would be considerate to the work of our business. I cannot fault them. They keep us abreast of any issues including noise ( inevitable during a refurbishment project) and are always mindful of how to mitigate issues.

They are pleasant people who care about their work, the impact of their work and the effect on our patients.
Thank you

St Christopher’s Testimonial From Amanda Mayo Care Director, St Christopher's

St Christopher’s has been working with Innova, as the lead contractor for the refurbishment of our 32 bed in-patient unit. This is an important project for St Christopher’s so that we can address essential infrastructure issues on our inpatient unit, as well to improve the personalised care that we give for our patients. The work is all being delivered while keeping parts of our in-patient unit open at all times.

In working with Innova, I have found all members of the team to be professional and expert. The process to finalise scope and to deliver the programme has been genuinely collaborative, with a focus on how we deliver the best outcome for our patents and nurses with the budget available. I have also appreciated the consideration that Innova have shown to our staff, visitors, and patients so that we have been able to minimise disruption as much as practical. Thank you!

St Christopher’s Testimonial From John Vickers Director of Finance & Corporate Services, St Christopher's
Specifier Support

Technical Support for Major Projects

We provide contractors, architects, and consultants with the technical expertise and resources required to design and deliver coordinated specialist environments. Our support ensures compliance, integration, and buildability across complex projects.
Common Questions

Planning and Delivering Major Healthcare Projects

Health Building Notes (HBNs) and Health Technical Memoranda (HTMs) are UK government guidance documents that define the design, layout, safety, and operational requirements for healthcare buildings and systems. They are used across NHS and healthcare projects to ensure environments are safe, compliant, and fit for purpose. Source: https://www.england.nhs.uk/estates/health-building-notes/ https://www.england.nhs.uk/estates/health-technical-memoranda/
HBN and HTN standards ensure that healthcare environments meet clinical, safety, and operational requirements. Compliance helps reduce risk during design and construction and ensures facilities function effectively once operational. NHS guidance highlights that these standards support consistent design quality and patient safety across healthcare estates. Source: https://www.england.nhs.uk/estates/
Risk is reduced by coordinating specialist systems such as hoisting, hygiene, and accessibility equipment under a single provider. This approach minimises design clashes, reduces the number of supplier interfaces, and improves installation efficiency. Construction industry research shows that poor coordination and design clashes are a leading cause of delays and cost overruns in complex projects. Source: https://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-through-a-productivity-revolution
Specialist systems should be considered at early design stages, typically during concept and technical design, to ensure correct layout, compliance, and integration within the building. Early coordination reduces the likelihood of redesign and rework, which can account for up to 30% of construction cost inefficiencies. Source: https://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-through-a-productivity-revolution
Yes. Systems such as ceiling hoists and hygiene equipment can be designed to operate across multiple rooms or departments, depending on layout and structural considerations. Multi-room systems are commonly used in healthcare environments to improve efficiency, reduce manual handling, and support safer patient movement. Source: https://www.hse.gov.uk/healthservices/moving-handling.htm
Yes. Specialist system providers typically work alongside Tier 1 contractors, NHS Trusts, and design teams to deliver coordinated solutions within major healthcare projects. The NHS estate includes over 1,200 hospital sites and requires ongoing construction, refurbishment, and system upgrades to meet demand.
Yes. Ongoing servicing and maintenance are required to ensure healthcare equipment remains safe, compliant, and operational. The Health and Safety Executive (HSE) requires that lifting and patient handling equipment is regularly inspected and maintained under LOLER regulations. Source: https://www.hse.gov.uk/work-equipment-machinery/loler.htm
Coordination ensures that multiple systems work together safely and efficiently within complex environments. Poor coordination can lead to installation conflicts, delays, and systems that do not function as intended. Industry data shows that large construction projects typically take 20% longer to complete than scheduled and are up to 80% over budget, often due to coordination and planning issues. Source: https://www.mckinsey.com/industries/capital-projects-and-infrastructure/our-insights/reinventing-construction-through-a-productivity-revolution
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0113 519 0319

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