Legal
Terms & Conditions
Find the terms that apply to your order, service agreement or quotation. Each document opens as a PDF you can read online or download.
Last updated October 2026
Terms of sale
The terms that apply when you order equipment or installation from us.
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Business to Business
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Business to Consumer
Servicing and warranty
The terms for our service agreements and the warranty on equipment we supply.
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Warranty Terms & Conditions
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Complex Care
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Service Offering
Estimates and quotations
What is included in, and excluded from, our estimates.
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Design Consultancy Estimation Particulars
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Estimation Particulars
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Estimation Particulars Hydrotherapy Pools
Questions about our terms?
If you are not sure which terms apply to your order or agreement, our team will help. For service agreements, contact our service team directly.