Specialist Health & Patient Care Equipment

I have worked with Innova on two separate projects, East Riding Leisure Centre which was a £22m project and Hull Venue was a £37m music and conference complex. Both very different buildings but both must meet the requirement needs for access to everyone. The Leisure centre’s main concern was slip resistance all round due to the wet change and pool areas, (including the close by steam room, sauna and jacuzzi). The changing places installed at Bridlington had a very amenable and comfy nursing bench. It had all the functions required to suit wheel chair access and assisted living. Hull Venue was not as suave due to the budget but still offered the same range of facilities and was completely functional. We actually had an issue where the client upon inspection pulled that our M&E contractor had not made one of the fuse switches accessible for the all singing-all-dancing toilet facility but Bob Oliver, Snr Contracts Manager, was more than happy to assist during the demonstration in order to get the room working and went beyond expectations to keep our client happy. Most sub-contractors would have said well I will come back tomorrow and charge you for wasting my time as I cannot complete the full demo, but Innova proactively helped and completed the demonstration that day. Both changing places had minimal snags and were mainly M&E or ceiling tile replacements etc. Since handing over Bridlington I have had no phone calls from my previous CoW or the end users to complain about the changing places. Would recommend to all.

Natasha Lister

Project Manager · BAM Construction UK

I have worked with Almanzo for some years in sorting out new beds for my ward. We have narrow doorways and therefore are limited in the width of equipment and Innova was able to source me appropriate beds where other companies could not help. Corporate purchases are always lengthy but Almanzo kept me up to date with availability and delivery dates. It was also good to be able to get our own branding put on the end of the bed. It was a professional detail that I appreciated.

Debbie Swift

Senior Staff Nurse · Nuffield Health Haywards Heath

At Sue Ryder, we care for patients with life-limiting and End of Life conditions. The equipment we use in our Inpatient Unit and Day Hospices needs to be of the highest quality, where patient comfort is paramount. My first impression of Innova was one of professionalism and a great understanding of End of Life care. From trialling beds, mattresses and rise recline chairs to purchasing and customer care, they are always on hand to give advice and information. Joseph (Sales Director) and Tom Hulbert (Healthcare Consultant) visited both our Duchess of Kent (Reading, Berkshire) and Nettlebed (Henley, Oxfordshire) hospices, taking the time to talk to our clinical staff to really understand our requirements. Not once, did we feel pressured into purchasing. We have since purchased beds, mattresses and rise recline chairs and have been extremely pleased with the fluidity and professionalism of the service.

Tracy Underwood

Service Improvement Manager · Sue Ryder Duchess of Kent and Nettlebed Hospices