Specialist Health & Patient Care Equipment

St Teresa’s Hospice has worked with Innova (formerly Yorkshire Care) on 3 major refurbishment programmes over the past 10 years The products have always been of a high standard, and coupled with the company’s very friendly help and advice this makes Innova a pleasure to deal with. We first worked with (Joe Hulbert / Innova) when recommended to us by a neighbouring Hospice. Hospices work together very closely together and a reference from a colleague is always trusted. I would have no hesitation in recommending Innova to any other organisation as a company which provides high quality products with very comprehensive and friendly support from the whole team.

Jane Bradshaw

Chief Executive · St Teresa’s Hospice

Sandwell & West Birmingham Hospitals NHS Trust is pleased to have partnered with Innova Care Concepts for supply and installation of the ceiling track hoists in our new-build Midland Metropolitan University Hospital. The package consists of 353 hoists which will be installed throughout the hospital with a combination of single rooms and 4/6 bed bays. The hospital requires a number of different track layouts so we’re installing a variety of hoist units including the AirRise200 with 200kg safe working load and a number of dual hoists enabling patients of up to 500kgs to be catered for. Before choosing to partner with Innova we did some extensive research into the different options available in the market and found Innova’s proposal provided us a perfect solution to our requirements. In particular, we liked their unique system that enables one hoist to be used in the multi-bed bays in combination with curtain tracks and that all of their hoists have an advanced battery protection system which prevents downtime due to insufficient charge. Innova were willing to listen to our requirements and take the time to come up with a solution. They have proved themselves to be very trustworthy and a pleasure to work with. I would recommend Innova to all hospitals looking for a hoist provider and encourage you to engage with them early on in the process so they can come up with a solution to your needs.

Emma Loosley

Senior Commissioning Manager · Sandwell & West Birmingham Hospitals NHS Trust

We’re a very demanding client, who ask that all our subcontractors embrace our ethos of ‘Total Quality’. As such we’ve become very accustomed to receiving an excellent service from our supply chain, something that we’re very proud of. Given the above, it’s been refreshing to find a company such as yours that we recognise as having gone even further to ensure customer satisfaction. From the outset, the initial presentation given to the end user was incredibly thorough and instilled confidence in the product. Your willingness to attend site meetings and discuss at length the various interfaces with your equipment ensured that the installation process was seamless. We found your installation team a pleasure to work with. The care taken to ensure we were happy with every detail didn’t go unnoticed. From my limited experience, the finished product looks great. I’m sure that once the children have moved in, they too will provide you with honest feedback, something that no doubt you’ll follow up. On behalf of the site team, I’d like to thank you for efforts in ensuring the success of this project and wish you all the best for the future. I have no doubt we’ll work together again.

Derek Nickolds

Construction Manager · Sewell Group