Specialist Health & Patient Care Equipment

We’re a very demanding client, who ask that all our subcontractors embrace our ethos of ‘Total Quality’. As such we’ve become very accustomed to receiving an excellent service from our supply chain, something that we’re very proud of. Given the above, it’s been refreshing to find a company such as yours that we recognise as having gone even further to ensure customer satisfaction. From the outset, the initial presentation given to the end user was incredibly thorough and instilled confidence in the product. Your willingness to attend site meetings and discuss at length the various interfaces with your equipment ensured that the installation process was seamless. We found your installation team a pleasure to work with. The care taken to ensure we were happy with every detail didn’t go unnoticed. From my limited experience, the finished product looks great. I’m sure that once the children have moved in, they too will provide you with honest feedback, something that no doubt you’ll follow up. On behalf of the site team, I’d like to thank you for efforts in ensuring the success of this project and wish you all the best for the future. I have no doubt we’ll work together again.

Derek Nickolds

Construction Manager · Sewell Group

It was a pleasure and delight to work with Joseph from Innova on the equipment needs for our bedrooms as part of a £1million refurbishment of our Inpatient Unit at ACCORD Hospice. We received great service at the planning, installation and initial after care stages. Joseph listened and came up with suggestions and ideas to fit our budget, but more importantly the right quality of equipment for our patient and staff needs. Our wish to refurbish our Inpatient Unit, making it a modern functional yet homely healthcare environment, has been achieved with the equipment from Innova complementing the building project.

Helen R Simpson

Chief Executive · Accord Hospice

The Percy Hedley Foundation engaged Innova to develop an innovative and fit for purpose hoist solution for the extension of our existing facility, Percy Hedley Achievement Campus at Killingworth; creating a 26 Bed Children’s Home with ancillary facilities and an adjacent Hydrotherapy Pool. The team at Innova worked with us from concept design to the successful completion of the project. During the process the team demonstrated a high of level of professionalism, creativity and forward thinking while remaining sensitive to our needs as the client. The project was pressured with funding constraints and timeline deadlines, the team went a long way to ease these pressures by being extremely responsive to our ever changing needs while keeping the project to programme. An outstanding team of professionals who I would have no hesitation in recommending to any potential client.

Ashley Wear

Percy Hedley Foundation