Specialist Health & Patient Care Equipment

Innova over many, many years now, have helped and supported me so much, anytime I have faced an issue all I have had to do is email one of the team and they all are so kind and reply quickly and helpful to me always I actually enjoy email communications with all them all.

Andrew Chambers

Valued Client

Having been on the journey of planning a ward refurbishment since early in 2020 it is unbelievable that we are now starting building works to realise the vision. I have personally found working with Innova and in particular Tony, Graham, Bob, Joe and also Jane the architect inspiring. I have found them to be professional, considerate, thoughtful and kind at all steps in a journey that, on occasion, has had its bumps. At the initial meeting with Innova earlier in the year, ahead of deciding not to go out to tender they were asked if they would be considerate to the work of our business. I cannot fault them. They keep us abreast of any issues including noise ( inevitable during a refurbishment project) and are always mindful of how to mitigate issues. They are pleasant people who care about their work, the impact of their work and the effect on our patients. Thank you

Amanda Mayo

Care Director · St Christopher's

We’re a very demanding client, who ask that all our subcontractors embrace our ethos of ‘Total Quality’. As such we’ve become very accustomed to receiving an excellent service from our supply chain, something that we’re very proud of. Given the above, it’s been refreshing to find a company such as yours that we recognise as having gone even further to ensure customer satisfaction. From the outset, the initial presentation given to the end user was incredibly thorough and instilled confidence in the product. Your willingness to attend site meetings and discuss at length the various interfaces with your equipment ensured that the installation process was seamless. We found your installation team a pleasure to work with. The care taken to ensure we were happy with every detail didn’t go unnoticed. From my limited experience, the finished product looks great. I’m sure that once the children have moved in, they too will provide you with honest feedback, something that no doubt you’ll follow up. On behalf of the site team, I’d like to thank you for efforts in ensuring the success of this project and wish you all the best for the future. I have no doubt we’ll work together again.

Derek Nickolds

Construction Manager · Sewell Group