St Andrew's Hospice

St Andrew’s Hospice Refurb

Based in North East Lincolnshire, St Andrew’s Hospice provides palliative and end of life care for adults and children. The hospice delivers a wide range of services including counselling, complementary therapies, lymphoedema clinics, physiotherapy and bereavement support.

In order to enhance the quality and variety of care they provide for younger patients, plans were put forward for St Andrew’s Hospice to refurbish their Andy’s Children Unit.

This would feature a sensory room, with state-of-the-art facilities including projected images and interactive features in order to enhance the sensory experience for their patients.

As a result, they needed support with the design, installation and sourcing of equipment.

This is where Innova came in.

Having helped St Andrew’s back in 2015, where their front of house areas and In-Patient Unit were fitted out with a range of loose and fitted furniture, beds, mattresses and hoisting, Innova were the perfect choice to help refurbish their new children’s unit.

Watch our case study video below:

St Andrew’s Hospice Refurb 

The St Andrew’s Hospice refurb needed assistance from a supplier to create a design concept for their children’s unit, including fitted equipment that would be design-led, high-end and didn’t look clinical.

They required a supplier who could guide the hospice through the whole process, offering a refurbishment package that understood their key requirements, met their clinical specifications and could accommodate their account colour schemes.

Another challenge to overcome was the fact that the children’s unit had to be closed down for a long period of time due to client factors around Covid-19 and staffing.

St Andrew's Hospice Refurb
Innova installed a bespoke 7-door cabinet in the play room, featuring bulk head LED lighting and curved shelving.

This meant that there was a requirement for storage of furniture and equipment, as access to the site was limited during that period, leaving a very tight window for installation and delivery of equipment for the refurbishment.

Innova’s Solution

One of the biggest challenges for St Andrew’s was storage.

With the help of Innova, that problem was easily solved with their two warehouse facilities providing over 700,000 sq. ft worth of warehouse space.

St Andrew's Hospice Refurbish Reception Desk
To ensure each room was colourful, Innova installed bespoke fitted furniture such as a reception desk with in-built LED lighting.

This meant we could help St Andrew’s to easily store loose furniture and specialist equipment, such as hoist systems, until they were required on site.

To meet the hospice’s need for a colourful and a high-end refurbishment, Innova delivered a number of bespoke fitted furniture items.

These included a bespoke reception desk with in-built LED lighting and a 7-door cabinet in the play room, featuring bulk head LED lighting and curved shelving.

In order to prevent the bedrooms having a clinical look, we installed below hung monorail overhead ceiling track hoist systems, that enabled the hoist units to be discreetly stored in a cupboard when not in use.

AirRise 200 Hoist at St Andrew's Hospice
Each bedroom had hoist units installed that could be discreetly stored in a cupboard when not in use.

As a result, the rooms were able to accommodate the functionality required to ensure patients had the correct standard of care, without creating a clinical environment.

What Innova installed for St Andrew’s Hospice:

  • 1 No. 7 Door cabinet in Play Room with bulk head with LED lighting and curved shelving
  • 2) 1 No. H-frame (X-Y) below hung overhead ceiling track hoisting system in bathroom. AirGlide 360 tracking with AirRise 200 hoist unit.
  • 3) 4 No. below hung monorail overhead ceiling track hoist systems with 90 degree curves providing full access over the bed in the patient bedrooms.
  • 4) 1 No. bespoke reception desk with built in LED lighting.
  • 5) 5 No. bedhead unit in each of the rooms with LED lighting. Medical gases and sockets stored down the side of the units.


“It’s a great team to work with. There was regular contact during the project planning, including many visits looking at things like colour samples. Innova really listened to the spec and appreciated what we were trying to achieve. The aftercare and support is second to none, and we have a really good working relationship. I would highly recommend Innova.”

Michelle Rollinson, Chief Executive at St Andrew’s Hospice

Need help with your hospice refurbishment?

We understand how complicated and stressful refurbishments can be. Whether it is sourcing, storing or supplying fitted furniture and equipment, Innova’s fitout and refurbish packages have you covered.

Complete the contact form below to get in touch with our team today.

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