Spire Leeds Hospital is one of Yorkshire’s largest private hospitals. They pride themselves on providing fast, personalised care and treatment across more than 30 medical specialties. So, it was important that any new beds supported them in providing high-quality care for a wide range of patients.
After speaking to the hospital team and doing some initial research, Joe Hulbert, Sales Director at Innova, created a shortlist of bed options. He then went to visit the hospital and discussed each option with key staff – outlining the different features and benefits of each bed.
By listening to their top requirements for a bed, Joe was then able to recommend the Interlude Newcare V3 care bed for a trial.
“Seamless process from start to finish. Joe arranged a visit with the ward manager, ward sister and physiotherapists to discuss bed options best suited to our patients. A trial Interlude bed was arranged within 2 weeks and training on the bed was provided on the first day to porters, housekeepers, nurses and physiotherapists.
Having trialled 2 other beds, the Interlude Newcare V3 bed met our requirements of easy manoeuvrability and suitability for our standard ward patients, bariatric patients, and younger patients. There were lots of options available – a narrow bed for ease in tight corridors, extension mattress platforms for our taller patients, bed controls built into the bed, and the handset with the option for a nurse-control-only unit at the end of the bed.
After the trial, arrangements were made to replace all our hospital beds. There was excellent communication from the Innova team regarding scheduling delivery without disrupting the service we provide to our patients. Joe returned to the hospital to provide additional training on the delivery day to educate nurses, physiotherapists, porters, housekeepers and ODPs.
Further training was arranged for 2-weeks post-delivery to ensure any user errors are clarified and update staff who missed previous training. I have no hesitation in recommending Innova to other healthcare providers.”
- Catherine Taylor, Nursing Services Manager
Key Objectives & Project Scope
- Spire Hospital needed care bed to provide high-quality care to a wide range of patients.
Products & Service Provided
- 3-week trial of the Interlude Newcare V3 bed
- 65 Interlude Newcare V3 care beds
- Training for all staff